We’re not a branch of a national company. We’re your local specialist — one of the very few in our area fully certified to design, install, and maintain boilers, heat pumps, underfloor systems, and radiators under government grant schemes. That gives you big-company quality, with local insight and lower cost.
After 25+ years in heating and renewables, we founded Design Heating to do things differently. Because we are not a national chain, our overheads are lower — and those savings go directly to you.
Contact UsWe start by listening, assessing, and designing systems that fit your home and lifestyle — not pushing products.
You’ll always see a clear, itemised quote before any work begins.
Being based in Norwich, Norfolk means fewer travel costs, faster response, and deep knowledge of local building styles and constraints.
We hold necessary, and beyond, certifications (Gas Safe, MCS, NAPIT, RECC, IWA, BUS) so you can be confident that your installation meets rigorous standards.
Many national installers avoid smaller regions or rural areas because of lower volumes. But we’ve invested in the certifications to bring you heat pump grants and renewable options locally — something few in Norwich & Norfolk offer.
From heat loss surveys to system design, grant application, installation, and aftercare — no coordination across multiple contractors, no middlemen.
You’ll deal with people who know your house, your needs, and your heating system — not a rotating array of subcontractors.
We specialise in:
(gas, LPG, oil)
(air source, with BUS grant management)
All backed by certifications, warranties, and a commitment to doing
the job right the first time.
No sales pressure — we’ll offer advice, not aggressive upselling
Fixed, transparent pricing — no hidden fees
Local responsiveness — we know the area, and we respond fast
Full warranty & aftercare — from day one
If you’re comparing national firms vs local specialists, ask:
who will understand my house, guarantee response, and pass on real savings?
We're proud to hold accreditations that you’d usually have to go to a national company for - giving you peace of mind that your home is in safe, experienced hands.
View Our Accreditations
MCS Certified Installer
Gas Safe Registered
NAPIT Member
Renewable Energy Consumer
Boiler Upgrade Scheme (BUS)
IWA Insurance-Backed Warranties
Vaillant Advance Installer
25+ Years of Experience
Whether you know which system you want or you’re still unsure, we’ll carry out a proper assessment, offer options, and provide a clear quote — no pressure.
