Heat Pumps

Heat Pump Installation in Norwich & Norfolk

Switching to a renewable heating system shouldn’t be harder than using it. We install air source heat pumps across Norwich & Norfolk, guiding you through the whole process — from design and install to managing the £7,500 Boiler Upgrade Scheme (BUS) grant.

Image of a Vaillant heat pump Image of a Vaillant heat pump in front of a house with grass in the foreground A close up of the vent on a Vaillant heat pump Image of a Vaillant heat pump in front of a house with grass in the foreground

Our Heat Pumps

Trusted Brands & Warranties

Trusted Brands & Warranties

We source reliable, proven heat pump systems with long manufacturer warranties.

Fully Compatible

Fully Compatible

Whether your home already uses radiators, underfloor heating, or a mix, we design integration accordingly.

Smart Control &<br /> Efficiency

Smart Control &
Efficiency

You’ll get modern controls (zoning, scheduling) to maximise savings and comfort.

Quiet & Discreet<br /> Outdoor Units

Quiet & Discreet
Outdoor Units

A well-designed system balances performance and quiet operation for day-to-day peace.

Is a Heat Pump Right
for Your Home?

A heat pump may be the right choice if:

01

Your home is well insulated (or you plan upgrades)

02

You aim to reduce reliance on fossil fuels (gas, oil)

03

You are undertaking a major renovation or extension

04

You want to lower carbon emissions

05

You want a future-proof heating solution

If you’re unsure, our heat loss survey (see below) helps clarify.

Designed, Specified & Installed
with Precision

We don’t believe in off-the-shelf systems. After surveying your home, we design your heat pump installation taking into account:

01

Property layout, orientation, and insulation

02

Heat loss per room

03

Existing radiators or underfloor heating compatibility

04

Domestic hot water demand and usage patterns

05

Buffer tanks, controls, and backup requirements

06

Pipework modifications, flow temperatures, and system balance

What’s included:

01

Supply and install of the heat pump and all associated equipment

02

System design, controls, and zoning

03

Installation of any necessary pump, valve, or buffer components

04

Commissioning, testing, and balancing

05

Full handover, user training, and warranties

Request a Quote

Transparent Pricing & the Boiler
Upgrade Scheme (BUS)

Service Typical Cost Average Cost
Installation £10,000 - £20,000 £14,000
Under the UK Boiler Upgrade Scheme, eligible homeowners can claim a £7,500 grant toward qualifying heat pump installations. We will handle the BUS application process entirely on your behalf.

Heat Loss Survey:
The Foundation of Success

Before installing, we perform a detailed heat loss survey. This is essential for:

Precisely calculating your heating demand

Precisely calculating your heating demand

Size-matching the system correctly

Size-matching the system correctly

Making your BUS grant claim valid

Making your BUS grant
claim valid

Avoiding oversizing or undersizing

Avoiding oversizing
or undersizing

Survey Cost:

£500

(fully refunded if you proceed with us)

Why Choose Design
Heating for Heat Pumps?

01

Local Expertise with Personal Care

We live and work in this region — we understand local building types, constraints, and best practices.

02

Design-First Philosophy

We listen first, then design systems tailored to your home and usage patterns (not selling a one-size system).

03

Accredited & Trusted

Our certifications include MCS, NAPIT, RECC, BUS approval, and more — you get big-company standards with a local team’s accountability.

04

Clear, Honest Pricing

No hidden costs. Every item in your quote is explained up front — from equipment and labour to ancillary parts and controls.

Boiler Upgrade Scheme -<br /> Save £7,500 on a Heat Pump

Boiler Upgrade Scheme -
Save £7,500 on a Heat Pump

The Boiler Upgrade Scheme gives you £7,500 towards switching to an efficient air-source heat pump. As one of a small number of MCS-certified installers in East Anglia, We’ll handle the paperwork and make the process straightforward from start to finish.

Certified, Qualified,
and Trusted by
Homeowners

We're proud to hold accreditations that you’d usually have to go to a national company for - giving you peace of mind that your home is in safe, experienced hands.

View Our Accreditations
MCS Gas Safe NAPT RECC Boiler Upgrade Scheme IWA Vaillant 25 Years of Excellence

Heat Pump
Installations -
Frequently Asked
Questions

Need quick answers about your heating system? Browse these FAQs or visit our FAQ page for more information on all our services.

Read More FAQs
Ready to Get Started?

Ready to Get Started?

Whether you already believe a heat pump is right for your home, or you’re still weighing your options, we’ll provide clear, expert advice and a no-pressure quote.